Frequently Asked Questions
We’ve gathered answers to the most common questions to help you plan your stay at Palm Stone Villa. If you don’t find what you’re looking for, please reach out — we’ll be delighted to assist.
After arriving in Koh Samui, you need to make your way to the ferry docks to cross to the island. It is advisable to make reservations ahead of time. Once you have arrived on the island of Koh Phangan, Palm Stone Villa is a 20-minute drive from Thongsala Pier (on the western coast). We’ll gladly arrange a welcome service at the pier, along with support for taxis, motorbike, or car rentals.
Getting Here
Yes. Guests arriving at Koh Samui Airport can take a ferry to Koh Phangan. Our team can assist with coordinating your full transfer, from airport pickup to pier transfer, ferry tickets, and pier pickup on Koh Phangan.
How do I get to Koh Phangan. How far is Palm Stone Villa from Thongsala Pier?
Do you provide airport transfers?
The Villa
How many guests can stay at Palm Stone Villa?
The villa consists of four bedrooms. The master bedroom contains one king bed, located in its own building with a second king-bedded room one floor below, each with stunning views. The other two bedrooms in the main building feature one queen bed and one convertible bed (two twins or one queen). Each of the four bedrooms comes with its own private bathroom with shower and toilet.
Is the pool private?
Yes. The infinity-edge swimming pool is exclusively yours and completely private, offering uninterrupted palm-trees, jungle and hillside views.
Is Wi-Fi available throughout the property?
Superfast and secure Wi-Fi is available in every room and extends outdoors to the pool deck.
How far is it to the beaches and local restaurants?
Haad Yao neighbourhood offers numerous coffee shops and local and international dining options ranging from fine dining to casual local food. It is walkable from our villa for those with no physical restrictions.
We’ll be happy to point you toward some of our favourite trails, shopping, and restaurants, all accessible on two wheels.
Yes. We are the only private villa in Koh Phangan to have its own spa treatment suite and have recommended therapists for private spa treatments. We can also provide curated dining experiences with personal chefs to enjoy in the comfort of your villa at any hour or day.
Services
Your rental includes professional villa cleaning and pool service, provided every three days. Additional cleaning can be arranged upon request for nominal fees.
Do you offer in-villa massage or private chef services?
How often is the villa cleaned?
Practicalities
Are motorbikes and cars available for rent nearby?
Yes. We provide support with trusted local partners for motorbike, scooter, and car rentals.
What is the check-in and check-out time?
Standard check-in is from 3:00 PM, and check-out is at 12:00 PM. We will do our best to accommodate early arrivals or late departures when possible.
Is the villa family-friendly?
Absolutely. Palm Stone Villa is well-suited for families, with private grounds with large volcanic rocks for climbing, a spacious private pool, and flexible living areas. One of the main building bedrooms accommodates two twin beds, suitable for children.
Is smoking permitted?
Smoking is not permitted in the house. Smoking fees will be applied after checkout if this policy is not followed.
The villa requires a minimum stay of 3 nights.
Booking
We understand travel plans can change. Please contact us directly for details on our cancellation and refund policy.
What’s the minimum stay?
What is your cancellation policy?

Palm Stone Villa
A private hillside retreat in Koh Pha'Ngan, Thailand.
Koh Phangan, Thailand
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